Our success depends on your satisfaction. While we are constantly striving to provide our customers with the best possible items, we understand there is no one-size-fits-all products. We want you to have peace of mind in knowing that you can always return your purchase for a full refund of the product price if, after holding it in your hands or trying it on, you are not completely satisfied.

Our policy is simple: SATISFIED OR REFUNDED.

If, for any reason, you are not entirely satisfied with your purchase, we are here to help you!

For KUNGFU CAT tofu litter, you are allowed to open and use the first bag with no obligation.

To return an item, please contact our retailers or check their return policies. You will be responsible for the return postage. We recommend that you return your item(s) back by using a secure, insured and tracked delivery service.

As soon as our retailers receive and accept the returned items, refunds will be made via the original method of payment. Postage and packaging will not be refunded.

If you have any questions please contact your retailers or email us on: team@mouserpets.com